Computer Printer Repair

Fix Printer Problems

Showing posts with label Printer Support. Show all posts
Showing posts with label Printer Support. Show all posts

Datacard Group Introduces Eco-Friendly Desktop Card Printer

ENERGY STAR® qualified, biodegradable supply cores and recyclable packaging make the new Datacard® SD260 card printer the industry’s first desktop printer with environmentally focused features, according to Datacard Group, the world leader in secure ID and card personalization systems.

The SD260 printer’s ENERGY STAR qualification makes it the first of its kind. The SD260 printer earned its ENERGY STAR qualification by requiring less energy than its predecessors and saving users money from reduced energy costs.

Key environmental features include: Bio-Tec Environmental EcoPure® chemical additive biodegradable supply cores that gradually break down in landfills, recyclable packaging to reduce waste and a soft-touch power-down button allowing users to increase energy efficiency. The SD260 printer helps support and sustain the environmental initiatives of Datacard printer users.

The SD260 printer also complies with Reduction of Hazardous Substances (RoHS) and Waste Electrical Electronic Equipment (WEEE) directive requirements. RoHS compliance indicates that the SD260 printer upholds international regulations defined by the European Union, including manufacturing restrictions on hazardous chemicals and proper methods of recovery, treatment and recycling. The WEEE directive ensures responsible measures in setting collection, recycling and recovery methods.

“Customers can confidently choose the SD260 printer to meet all of their requirements, including those related to helping the environment,” said Kathleen Phillips, head of desktop personalization systems for Datacard Group. “The SD260 printer is the first in the industry to be created with the environment in mind.”

In addition, Datacard Group will donate a portion of the proceeds from every SD260 printer sold from now until the end of November, 2010 to the Rainforest Alliance. The Alliance works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior.

The new SD260 card printer will be on display in booth 1133, at the American Society for Industrial Security (ASIS) tradeshow, October 12-14 in Dallas, Texas.

Source : kansascity

Install Printer

printer

Know how to install printer on Windows XP computer

Before installing a printer on Windows XP operating system is to have suitable printer driver for the printer you are installing. There is no need to worry if you don’t have a driver disc. You can use the printer driver provided with by the printer manufacturer in the form of disc or you can also download the latest printer drivers from the manufacturer’s website. Follow the below mentioned steps to install printer on Windows XP system (assuming that you are installing the printer on a Windows XP computer and the printer is to be directly connected to the system).

1. Click on Start

2. Go to Control Panel

3. Click on “Printers and other Hardware”

4. Select “Add Printer” tasks from the task section to continue the printer installation.

5. You will see a “Welcome to the Add Pinter Wizard” screen, click on “Next”.

6. Select “Local printer attached to this computer” for printer connected directly to your PC.

7. Now click on “Automatically detect and install Plug and Play printer” option (in case you don’t have any information about the make and model of your printer).

8. Click on Next.

9. Select a Printer Port from drop-down menu present where the printer is connected or you can choose to create a new port.

10. Click on Next.

11. Select manufacturer of your printer from the list of manufacturers available and then choose the model of you printer.

12. Click on Next.

13. If you have the latest driver on CD/DVD disc then you should click on Have a Disk button to select the specified printer driver.

14. If the correct are selected then Windows will automatically install the files on your computer.

15. You will see a Printer icon in the Printer and Faxes section in Control Panel after the successful installation of the printer on your computer.

You can further make changes to the printer setting and feature by selecting the properties of the printer and selecting the desired settings.




How to Fix a Printer Spooler Error

Your about to print an important document that you need for work or school and as you hit that print button, a windows error that says "Operation could not be completed. The print spooler service is not running". What to do now? Well here are a couple tricks that will fix this problem. This post provides printer support to fix print spooler problems

Follow the steps to fix Print Spooler Error

Click on Start then click on Run. In the dialog box type services.msc and click OK, this will bring the services window up. Scroll down to print spooler, of course just turning it on wont fix it but we do want to make sure that the start up type set to automatic. double click on the Print Spooler Service and set start up type to Automatic, then click OK.

Restart the machine. Then once the machine is back up reinstall the software that came with the printer. If you don't have it you can always go to the vendors website and download it.


If that doesn't fix the problem we are going to want to completely uninstall all the software for the printer and reinstall it. So click on Start then Run type Control Panel in the dialog box and click OK. Click on add remove programs and uninstall the software for the printer.
Then check Under the Printer and Fax to see if it was uninstalled. If not then just delete it. Printer and Fax is in the Control Panel. Once it is completely uninstalled reinstall the software for the printer.

Then check Under the Printer and Fax to see if it was uninstalled. If not then just delete it. Printer and Fax is in the Control Panel.

How to Fix Your Printer Problems

Nothing irritates you more than a faulty printer. This creates a need for troubleshooting printing problems. However, you will never want to give your printer in anyone's hand but an expert.

Well! You can contact technical support resources to get your printer repaired in no time. They have got the technicians who are dedicated to bringing you solutions for your technical problems; be it related to computer or peripheral. You can also visit forum, blogs and many articles that relating to printer support as well as printer repair and general repair answers.

Using their expertise, these online techs can revitalize your printer's performance and stability. The basic array of service can include: fixing printer errors, printer set up and installation, driver up-gradation, printer support and maintenance.

Whether you're a beginner or expert, home or small business, online technical support resources are all you need to resolve all your PC problems and multifunctional printer support very fast. Fix it yourself or you can have them fix it for you. Either way, they will be there for you until the problem is completely solved.

There are some things which are more irritating than having to deal with an infected printer. And it's obviously none other than a malfunctioning computer. Erroneous software, accidental virus & spyware, pesky errors and hardware defaults can contribute to this irritation.

From small to mid size business to individual home computer user, every computer enthusiast needs a quick and affordable resolution to come out of technology dilemmas. And the task can be simplified with online technical support centers. With them, you can have a remedy to most irksome technology errors. These online services are available for 24/7.

Online technicians may address your computer problems remotely by connecting directly to your computer via the Internet as well as over the phone. These computer technicians take you through the step-by-step process which acquaints you with the complexities involved within your machine.

All these technicians are highly qualified and take proper care to not to leave any loose end for customers to complain. With online vendors, you get both quality and expertise on hand. This is known as getting real value of your money.

Source: http://EzineArticles.com/?How-to-Fix-Your-Printer-Problems&id=2228585

How to troubleshoot Dell Printer

Dell printers are very popular for both their wide range in models and low price point. However, if you find that your Dell printer is acting up, or not working the way that it should, here are a few printer repair tips that you can try, to get your Dell printer back in working order.

Installing New Drivers
If you have recently purchased your Dell printer, but can't get it to respond when you try to print something, you may need to install some drivers. Drivers are small programs that allow your computer to interact with the new peripheral. The easiest way to download the drivers your computer needs to interact with the printer is to insert the CD that came with your computer into the CD-ROM drive and let the installation program run. However, if you have misplaced the CD that came with your printer, visit the Dell printer support page for Internet-based driver downloads. See Resources for a link.

Ink Spotting and Splotching
If you encounter frequent spotting or splotching on your documents when you use your Dell printer, then you need to do some routine cleaning on your printer's print head. The print head area is the place where the ink cartridges are contained and moved around. To clean the print head area, simply take a dry cloth (preferably lint-free) and wipe down the bars that control the movement of the printer cartridge container. After any excess dust/ink has been removed from these bars, remove the print cartridges and clean them by lifting up the protective film on the bottom and then gently rubbing a q-tip on the bottom (without damaging the bottom of the cartridge.) Lastly, use more q-tips to clean the cartridge module, before replacing the ink cartridges. Then try printing a test page to see if the spotting/splotching problem has subsided.

Paper Feed Issues
If you have a paper jam or the Dell printer is telling you that the printer is out of paper when the feed tray is full, then you probably have a problem with the spooler. Open the print head to expose the spooler, and check for jams. If you see some paper fibers wrapped around the spooler, turn the printer off, and then gently try to remove the paper with your hands (in the case of large sheets) or a pair of tweezers (in the case of small, winding fibers). Once you have cleared any jams, try cleaning the spooler off with a lint-free cloth, and double-checking its placement in the printer. If it seems crooked or off-center, try looking to the sides to try and find its rightful place. You can then either "click" it into place or tighten the side screws with an eyeglass screwdriver (depending on the model).

How to Download Drivers for an HP Laser Printer

For your Hewlett Packard laser printer to run efficiently, you may have to install printer driver. Drivers link the computer and the printer through a common language.

Follow these steps to download drivers for an HP laser printer.

Make sure your printer is on before beginning. Log on to the Hewlett-Packard Web site (see Resources below).
Search for “downloading printer drivers” on the HP site. Look through the results, and select the one that corresponds to your printer and computer
Download the program that is appropriate. After the download is complete, install the application.
Use the Installation Wizard or install the new driver manually using the “Settings” and “Printers and Other Hardware” settings..

How to Print All Documents in Draft Mode

This post help you to Save ink and toner when printing in-progress documents with Windows XP. It provide printer support tips to print all documents in draft mode


Microsoft Word and some other programs offer a "Draft Mode", allowing you to print documents using less toner or ink than normal. These documents don't look as clean or as crisp as regular documents, but they are great for quickly printing out versions of your documents as you refine them.

You may want to turn on Draft Mode printing in other software so you can print and proof documents without using as much toner or ink. To do so:

1. Click "Start", then "Printers and Faxes".

2. When the "Printers and Faxes" window appears, right-click on a printer and choose "Properties".

3. When the "Properties" multi-tabbed dialog box appears, click the button "Printing Preferences".

4. From here, your printer's preference multi-tabbed dialog box should appear. Look through the various tabs, such as General or Main for a "Draft Mode" option. This may involve moving a Printer Quality slider towards "Speed" or "Fast Printing".

5. When done, press "OK" to close the dialog boxes.

To reverse the process when you need to print a professional document, perform steps 1-3 then uncheck the "Draft Mode" button or move the Printer Quality slider towards "Quality", as appropriate.

How to Configure a Shared Printer as LPT1 or LPT2

Allow DOS or older Windows programs that normally cannot access shared printers to use printers as LPT1 or LPT2 with Windows XP.This post provide computer printer support to configure a shared printer.

Some DOS programs or older software running under Windows XP may have difficulty printing to a shared printer. These software programs may be written so that they only recognize LPT1 and LPT2. If this is the case, you permanently link LPT1 or LPT2 to a shared printer, and see if this allows the software to print correctly.

1. Open the command prompt. Click "Start", choose "Run", type "cmd.exe" and press "OK".

2. At the command prompt, enter the following command:

net use lptX: \\PRINTSERVER\SHARENAME /persistent:yes

Replace X with 1 or 2 for LPT1 or LPT2.
Replace PRINTSERVER with the name of your print server.
Replace SHARENAME with the name of your printer share.

If you later want to disconnect a shared printer from LPT1 or LPT2, issue the following command at the command prompt:

net use lptX /delete

Replace X with 1 or 2 for LPT1 or LPT2.

How to Fix Your Printer Problems

Nothing irritates you more than a faulty printer. This creates a need for troubleshooting printing problems. However, you will never want to give your printer in anyone’s hand but an expert.

Well! You can contact technical support resources to get your printer repaired in no time. They have got the technicians who are dedicated to bringing you solutions for your technical problems; be it related to computer or peripheral. You can also visit forum, blogs and many articles that relating to printer support as well as printer repair and general repair answers.

Using their expertise, these online techs can revitalize your printer’s performance and stability. The basic array of service can include: fixing printer errors, printer set up and installation, driver up-gradation, printer support and maintenance.

Whether you're a beginner or expert, home or small business, online technical support resources are all you need to resolve all your PC problems and multifunctional printer support very fast. Fix it yourself or you can have them fix it for you. Either way, they will be there for you until the problem is completely solved.

There are some things which are more irritating than having to deal with an infected printer. And it’s obviously none other than a malfunctioning computer. Erroneous software, accidental virus & spyware, pesky errors and hardware defaults can contribute to this irritation.

From small to mid size business to individual home computer user, every computer enthusiast needs a quick and affordable resolution to come out of technology dilemmas. And the task can be simplified with online technical support centers. With them, you can have a remedy to most irksome technology errors. These online services are available for 24/7.

Online technicians may address your computer problems remotely by connecting directly to your computer via the Internet as well as over the phone. These computer technicians take you through the step-by-step process which acquaints you with the complexities involved within your machine.

All these technicians are highly qualified and take proper care to not to leave any loose end for customers to complain. With online vendors, you get both quality and expertise on hand. This is known as getting real value of your money.

source: http://www.articlesbase.com/hardware-articles/how-to-fix-your-printer-problems-868569.html

Troubleshooting Dot Matrix Printers

This post provides printer support to general troubleshooting of Dot Matrix Printers.
• If the printer self-tests OK but will not print jobs from the computer, check the following:
  • Dip switch settings
  • Proper driver for your application software
  • Bad or disconnected cable
• Some printers have both serial and parallel connections. If one doesn't work, change cables and try the other. Be sure to change any dip switch settings needed by the printer to recognize the change. If this works, you may have had a physical problem with the output port on the computer or the input port of the printer that you tried the first time.
• If a dot matrix printer shuts down and recovers frequently, it may be having problems with its "thermistor". A thermistor is a device used to keep the printer from overheating. Try replacing this part before you replace the entire print head.
• Some printers can be set by dip switches for unidirectional or bidirectional printing. Bidirectional is normally faster, but might cause problems with graphic output for some combinations of applications and printers. If you suspect this problem, reset your dip switches for unidirectional printing.
• If your output is double-spaced when you expect single-spaced, you may be getting an extra Carriage Return and Line Feed at the end of every line.Reset the dip switch(es) controlling this.
• If your print quality is poor, first check the ribbon for wear. Also examine the print head spacing. Your head may be too far away from the platen for your current paper thickness. If adjusting the spacing doesn't solve the problem, clean the print head itself with a cotton swab dipped lightly in alcohol.

Printer Networking Support

Printers that come ready for networking typically have a network adapter installed. Check your printer’s manual for more information, but printers that are ready to be connected to a wired network have a special jack called RJ-45 installed, which looks similar to a regular phone jack, just bigger.

In simplest terms, printers connect to wired networks through the router. One of the plugs goes into the router, and the other end goes into the printer’s jack. When all the pieces are restarted, you’ll need to install print driver on all the PCs that will use the printer. This can usually be found on the CD that came with the printer (as well as on the manufacturer’s Web site).

Wireless
If your printer is wireless-enabled, you don’t have to connect any cables to it at all. You will need to get it recognized by the network, meaning that if you have security features enabled on your wireless router (and you should), you’ll need to share those with the printer. Consult the printer’s manual for the details, as this process is different from printer to printer.

Print Servers
Even printers that aren’t network-enabled out of the box can often be networked by using a print server, a device that connects to your router and your printer. This lets the printer be shared by any computer on the network.

Bluetooth
Bluetooth is a short-range wireless protocol that many PCs and cell phones use (for a wireless headset, for example). You can find many printers that can be Bluetooth-enabled as well, so you can print from your phone or (if you're not too far away) your laptop. It's unlikely that a printer will come with Bluetooth built in, so you'll need an adapter. These are thumb drives that plug right into the printer's USB port. If you intend to print from your phone, Bluetooth is a handy option.

Sharing a Printer
The Printing Preferences menu for your printer will give you an option to share the printer if it’s network ready. This process is usually quite simple: open the printer’s properties (in Windows you’ll open the Control Panel, choose Printers and Other Hardware, and then View Installed Printers) and look for a tab called “Sharing.” You’ll need to give the printer a name so that the other computers on the network can find it.

Fix LexBce Server Lexmark Printer

This post privide tips to fix Printer error, If You cannot add a printer, unable start print job Lexmark print service LexBce Server lexmark printer
Error: Spooler subsystem app has encountered a problem and needs to close. Operation could not be completed. unable start print job Lexmark print service LexBce Server lexmark printer

This issue may occur if a third-party printer driver or a third-party service that is installed prevents you from adding printers, or if the third-party printer driver or the third-party service affects the functionality of a newly installed printer.

For example, this issue may occur if the Lexmark print service (LexBce Server service) is installed and is running on your computer before you try to add another printer.

Resolution
You may experience any of the following symptoms on your Windows XP-based computer:

? After you start your computer, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
? When you try to start the Print Spooler service, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
? When you try to stop the Print Spooler service, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
? When you click Start, and then click Printers and Faxes, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
? When you click Start, and then click Printers and Faxes to try to view your printers, no printers appear. This issue may occur even if you have a printer installed.
? When you click Add a printer, or when you try to print, you may receive the following error message and cannot add a printer:

Operation could not be completed.

For More Information Contact to Printer Support Expert Here

How to uninstall HP printer using installation CD

This post provides information on how to use HP installation disc which came with the printer/scanner to uninstall the device completely.It describe step by step printer support tips to uninstall HP printer.

To do this, follow the steps below:

Put CD in CD drive.
Explore the CD.
Go to a folder of Util.
In Util there is a folder CCC. In CCC folder you will find 4 uninstallers.
uninstaller_L1.bat
uninstaller_L2.bat
uninstaller_L3.bat
uninstaller_L4.bat
Run all of them in the same order, after every step reboot the computer.
After that Open registry through regedit.Take back-up of it.
Browse to - My Computer\HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Enum\USB, My Computer\HKEY_LOCAL_MACHINE\SYSTEM\Control Set001\Enum\USB, and other Control Sets as well.
Search of any entry by the name of Vid_0000&Pid_0000.
If this entry if found delete it.
Search for any other entry which starts with Vid_03f0&Pid_xxxx (Vid Stands for Vendor ID and Pid stand for Product ID, and every HP USB product has a Vid starting with Vid_03f0.)
If any Vid_03f0&Pid_xxxx if found click on (+) sign next to it and inside it there will be some folders. Click on each folder and check for the entry (DeviceDesc) in right pane.
If any entry(s) is/are found corresponding to the AIO which is being uninstalled then delete the entire Vid_03f0&Pidxxxx entry.
Exit registry and reboot computer.
Reinstall the software with the CD in normal mode.

Updating Your HP, Canon and Lexmark Printer Drivers

This post provide printer support for Updating Your HP, Canon and Lexmark Printer Drivers For Windows 98. For all the marketing strategies Microsoft is making to promote the latest version of its operating system, Windows Vista, there are just some people who would not budge. These people would rather continue using the old versions of the system, and there are even some out there who are still using Windows 98.

Windows 98 is still good to use, despite the technology upgrades we have seen since it was first launched ten years ago. It earned its popularity for being a stable operating system, preferred even over its successor, the Windows Millennium Edition. Nonetheless, for some of the new printers these days to be able to run on the Windows 98 system, the appropriate printer drivers are needed.

If you are still running your computer on Windows 98 but are using new printer models released by HP, Canon or Lexmark Printer, how do you find these appropriate printer drivers?

• Go to the official website of the printer. The first source that you should go to in order to find the printer drivers that you would need in order to use your printer on a Windows 98 system is the official website of the company that manufactured the printer.

• Find the driver on the Microsoft website. Microsoft officially cut its support for the Windows 98 operating system in 2006, but it may still be possible to find appropriate device drivers there if you comb their website thoroughly. You can try to find the printer driver that you need there even if the Windows 98 support is officially over.

• Try popular downloads websites. If the printer driver that you need is not available at the official website of the printer manufacturer or from Microsoft, your next best bets are popular, named and reputable websites. Examples of these websites are download.com, a website under the banner of the CNet network, and pcworld.com.

These websites have downloads pages for utilities and drivers for various gadgets, including printer drivers. You can browse through the lists on these pages, or you can use their built-in search boxes.

• Search Google. If the three previous steps fail to yield the printer driver that you need for you to be able to run your new printer on your Windows 98 system, your last resort could be to search Google. There are many websites out there that have device drivers for various gadgets, including printer drivers and including obsolete drivers.

A word of caution on downloading from these obscure websites, however: before you download anything from these websites, make sure that your anti-virus software is updated. If possible, check out online forums for the veracity of the source website first. There are some source websites that are careless and unreliable in that they allow the downloading of malware and adware along with the printer driver that you need for your Windows 98 system.

Keep the Output From Your Laser Printer

In this post learn hoe to troubleshoot laser printer problems. Personal laser printers combine the economy and print quality of their more expensive enterprise counterparts with the price of an inkjet. Personal lasers lack an IT department to keep them running, however. Here's how to solve problems that may plague your laser printer.

The Windows Printing Troubleshooter wizard focuses on basic problems, but it's well worth trying. In Windows XP, choose Start, Help and Support, type list of troubleshooters in the Search box, and press Enter. Click list of troubleshooters in the left pane, select the Printing troubleshooter from the list on the right, and follow the steps. In Windows 2000, click Start, Help, and choose Troubleshooting and Maintenance on the Contents tab. Select Windows 2000 troubleshooters, click Print in the list of troubleshooter wizards in the right pane, and follow the steps. To open the wizard in Windows Me, click Start, Help, type troubleshooter in the Search box, and click Go. In Windows 98, select Start, Help, Contents, Troubleshooting, Windows 98 Troubleshooters, Print, and follow the wizard.

Check the basics: If your printer is plugged in but doesn't power up, look at the fuse or circuit breaker on the surge suppressor that your printer is plugged into. Reseat both ends of the USB or parallel cable that connects your printer to the PC. Many laser printers have an online/offline control on the front panel that may have been bumped inadvertently.

Print a test page: Most printers can run a self-test if you hold down one or more buttons on the control panel while the unit powers up. If the test page looks good, then the problem lies with your data cable, PC, or software. If the printout doesn't look right, see the chart below for a list of common problems and solutions.

Get the latest: Install the newest driver and firmware for your printer. Both should be available from the maker's Web site. To install a new driver in Windows XP, select Start, Printers and Faxes and choose Add a Printer under Printer Tasks on the Explorer bar in the 'Printers and Faxes' window. In Windows 2000, Me, and 98, remove the printer's driver and reinstall it: Select Start, Settings, Printers to open the Printers window. Right-click the printer, select Delete (choose Yes if you're asked to verify the removal), open the Printers window again if it closed, double-click Add Printer, and complete the reinstall.

Stop jam sessions: Always remove any jammed paper by pulling it in its normal direction of motion through the printer. If your printer chronically jams, unplug it, let it cool down, remove its toner cartridge, and examine the interior for any debris that may impede paper movement.

Check your connections: If your printer uses a USB connection, open Device Manager and look for a red X or an exclamation mark in a yellow circle next to any of the USB device listings: In Windows XP, 2000, and Me, click Start, right-click My Computer, and select Properties, Hardware, Device Manager. In Windows 98, right-click My Computer and choose Properties, Device Manager. These icons can signify a problem with your printer's link to your PC. If your printer stops working when your system comes out of hibernate or suspend mode, double-click each root hub listed under USB, select Power Management, and uncheck 'Allow the computer to turn off this device to save power'. If you're using a USB hub, see whether connecting the printer directly to the USB port on the PC solves the problem.

Printer Driver Support for Printer Directory Services

Printer drivers are not responsible for publishing a print queue to Directory Services. The Microsoft Windows 2000 and later print folder creates a print queue object (by calling the spooler's SetPrinter function) during the process of installing the printer.


Print queue properties are published so that a user can search for printers with particular properties by using the Search option on the task bar's Start menu. The print folder publishes some, but not all, of the printer capabilities that are available to it from DriverCapabilities. Only capabilities that are considered useful for browsing purposes are published.

Printer drivers can add or modify a print queue object's property information. The print queue properties that can be published are identified by SPLDS_-prefixed constants, defined in winspool.h. To add or modify printer properties, your driver must use these predefined property name identifiers.

To add or modify a print queue object's property information, carry out the following steps:

1. Add property names and values to the registry, under the SPLDS_DRIVER_KEY, by calling the spooler's SetPrinterDataEx function.
2. Call the spooler's SetPrinter function, with an input structure of PRINTER_INFO_7 (described in the Windows SDK documentation) and an action of DSPRINT_UPDATE, to inform the spooler that it should update the published print queue object. (Drivers should not specify an action of DSPRINT_PUBLISH.)

These steps should be implemented within the printer driver's DrvPrinterEvent function, when the function receives a PRINTER_EVENT_INITIALIZE event.

If a driver must obtain the current values for a printer's published properties, it should call GetPrinterDataEx or EnumPrinterDataEx to obtain the information from the registry, which is spooler-maintained and always up to date. An alternative way is to call GetPrinter to obtain the print queue's object identifier and then to call ADSI functions to obtain the values of the published properties. This technique is not recommended, both because it is more resource intensive and because returned data might not always be current.

Printer Repair and Troubleshooting

If you're getting a Ink cartridge error
If this is a new cartridge, open the front cover and remove all cartridges. Be sure the protective film has been removed from the cartridge prior to printer installation. Inspect the contacts on the new cartridge for damage. Replace the cartridges in the correct place, close the front cover and power the printer down and then up again.

Printer Cannot Be Installed
If you're trying to install a printer and it will not install, be sure to check the Device Manager in the Control Panel for any Unknown Devices. Your printer will be come an Unknown Device if you plug the cable in before installing the driver software. Remove the Unknown Device and then unplug the USB cable. Next, install the software that came with the printer, and when finished, plug the USB cable back in.

Printer Streaks
If your printer is producing a streaked image, you will need to clean the printer heads. To do this, go to Printers in the Control Panel, then right click your Printer then select Properties. A menu with the various settings will appear. You need to select Clean Printer Cartridges. The printer will run in cleaning mode.

Printer Does Not Print Jobs
When you click Print and nothing happens, you may be sending jobs to a printer that is not connected to your computer. For example, if another printer was previously installed, and you install a new printer, the old printer might still be setup as the Default Printer. Go into the Control Panel, then Printers and make sure the new printer is set to Default.

Printer Jams Frequently
If your printer jams frequently, you may be loading too much paper. This can also occur if you've had jams in the past and have a piece of debris still stuck in the printer. Use a flashlight to examine the entire mechanism to ensure no paper is still inside. This can also happen if an internal gear is damaged. You will often notice one side being fed faster than the other. This could me the printer is physically damaged and needs to be replaced or repaired.


Back To Printer Support

Fix print spooler service problems

Operation could not be completed. The print spooler service is not running.This error occurs because the Spooler service has not been started or has stopped working.This post provide printer support to start the spooler services.

To Start Spooler Services follow the step

1. Click Start , and then click Control Panel .
2. Double-click Administrative Tools , and then click Services .
3. Double-click the Printer Spooler service, and then change the startup type to Automatic . This sets the Spooler service to start automatically when you restart the computer.
4. If you want to start the spooler service immediately, click the Start button under the Service Status field.

For More About this problems go to Print Spooler Service Problem

How to Install PPD Files From Postscript Printer

In this post you get further information about Postscript printer support and how to Windows NT supports PostScript printers that uses industry-standard PostScript Printer Description (PPD) files. Windows NT installs PPD files using PRINTER.INF. This post provides detailed instructions on how to modify PRINTER.INF so that you can install PPD files obtained from print device manufacturers.

Follow the steps to install PPD files from print device manufacturers:

1. Obtain the OEMSETUP.INF from the DDK in the
\WINNT.NT\WINNT351.DDK\DDK\SRC\SETUP\INF\PRINTER directory.
Rename the file to PRINTER.INF.

-or-

Obtain PPDInst.exe from the Microsoft Download Center. http://download.microsoft.com/download/winnt351/driver/11/n351/en-us/ppdinst.exe
2. Create a file called DISK1. The content does not matter. The Setup procedure only checks to make sure it exists. If you perform the installation on a non-Intel (x86) computer, name the file CDROM.W.
3. Copy DISK1 (or CDROM.W), the PRINTER.INF file and your PPD file to a floppy disk or a sub-directory on your hard disk.
4. Copy PSCRIPT.DLL, PSCRPTUI.DLL and PSCRIPT.HLP from an existing Windows NT installation to the floppy disk or the sub-directory on the hard disk. If you install support for Intel-based (x86) computers, look for these files in the following directory:

%SYSTEMROOT%\SYSTEM32\SPOOL\DRIVERS\W32X86\1
5. The PRINTER.INF file installs support for one particular printer: the HP LaserJet IIISi. To install support for your printer, do the following:
1. Change each reference of RASDD to PSCRIPT and RASDDUI to PSCRPTUI.
2. Modify the following section using a text editor, such as Notepad:

[Files-PrinterData]
hppcl5ms = 1,hppcl5ms.dll , SIZE=999

Change the file name (for example: HPPCL5MS.DLL) to match the name of the PPD file of your printer. HPPCL5MS is an identifier and it does not require any change for your new PPD file name.
3. If you change the identifier, you must also change it in the [Options] section below:

[Options]
"HP LaserJet IIISi" = rasddui, hppcl5ms, rasdd

Change HP LaserJet IIISi to match the name of your printer. To determine the name, open the PPD file for your printer using a text editor and search for the NickName. If you have changed the identifier above, then you must change it in the following section:

[OptionsTextENG]
"HP LaserJet IIISi" = "OEM HP LaserJet IIISi"
6. In the [ProductType] section, make sure that STF_PLATFORM is correctly set for your computer, as follows:

STF_PLATFORM = x

where x is Mips, I386, Alpha or PPC (PowerPC).
7. If you are not installing the PPD file on an Intel-based computer, change the following line in the [Source Media Descriptions] section from DISK1 to CDROM.W:

1 = "OEM Disk (PRINTER)" , TAGFILE = disk1

8. Start Windows NT Print Manager. From the Printer menu, select Create Printer.
9. Enter the printer name and select a port.
10. For Driver, select Other. Enter the drive and path of the printer driver disk (the same directory on step 3 above).
11. In the Select Driver dialog box, select the driver and click OK.
12. In the Windows NT Setup dialog box, enter the drive and path of the printer driver disk (the same directory on step 3 above) and click Continue.

NOTE: If you supply the Windows NT CD-ROM path instead of supplying the driver disk path, the Setup program will successfully copy the PostScript files, and then prompt for the directory where the PPD file is located. At this point, the path cannot be changed back to the disk directory and will only accept the CD-ROM path.

Dell Personal All-in-One Printer A960

This post describe about Dell personal All in one Printer A960 Color Ink-jet - Fax / copier / printer / scanner. If you are facing problem with Dell Printer A960 you can get Printer support services. The A960 is based on the Dell Personal All-in-One Printer A940. It maintains the print and scan quality of the A940, but also includes advanced features such as an automatic document feeder that lets customers fax, copy or scan up to 50 pages at a time, leaving them free to do more important tasks. Its standalone fax capability includes built-in memory, reducing the chances customers will miss a fax and or need to wait to send one.

Other technical features of the A960 include print resolutions up to 4800 dots per inch (dpi), and a 48-bit flatbed scanner with a maximum resolution of 19,200 dpi. Imaging and printing is further complemented with Dell Premium Photo Paper, which users can use to create high-resolution color prints in either 4x6 inch or 8.5x11 inch sizes.

In order to simplify the ink replenishment process, the A960 features the Dell Ink Management System, which monitors ink levels and proactively prompts users to order replacement cartridges. Once ordered, the cartridges are conveniently shipped directly to the customer, eliminating the time, cost and hassle of traveling to a local retailer.

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