Dell printers are very popular for both their wide range in models and low price point. However, if you find that your Dell printer is acting up, or not working the way that it should, here are a few printer repair tips that you can try, to get your Dell printer back in working order.
Installing New Drivers
If you have recently purchased your Dell printer, but can't get it to respond when you try to print something, you may need to install some drivers. Drivers are small programs that allow your computer to interact with the new peripheral. The easiest way to download the drivers your computer needs to interact with the printer is to insert the CD that came with your computer into the CD-ROM drive and let the installation program run. However, if you have misplaced the CD that came with your printer, visit the Dell printer support page for Internet-based driver downloads. See Resources for a link.
Ink Spotting and Splotching
If you encounter frequent spotting or splotching on your documents when you use your Dell printer, then you need to do some routine cleaning on your printer's print head. The print head area is the place where the ink cartridges are contained and moved around. To clean the print head area, simply take a dry cloth (preferably lint-free) and wipe down the bars that control the movement of the printer cartridge container. After any excess dust/ink has been removed from these bars, remove the print cartridges and clean them by lifting up the protective film on the bottom and then gently rubbing a q-tip on the bottom (without damaging the bottom of the cartridge.) Lastly, use more q-tips to clean the cartridge module, before replacing the ink cartridges. Then try printing a test page to see if the spotting/splotching problem has subsided.
Paper Feed Issues
If you have a paper jam or the Dell printer is telling you that the printer is out of paper when the feed tray is full, then you probably have a problem with the spooler. Open the print head to expose the spooler, and check for jams. If you see some paper fibers wrapped around the spooler, turn the printer off, and then gently try to remove the paper with your hands (in the case of large sheets) or a pair of tweezers (in the case of small, winding fibers). Once you have cleared any jams, try cleaning the spooler off with a lint-free cloth, and double-checking its placement in the printer. If it seems crooked or off-center, try looking to the sides to try and find its rightful place. You can then either "click" it into place or tighten the side screws with an eyeglass screwdriver (depending on the model).
Showing posts with label printer troubleshooting. Show all posts
Showing posts with label printer troubleshooting. Show all posts
For your Hewlett Packard laser printer to run efficiently, you may have to install printer driver. Drivers link the computer and the printer through a common language.
Follow these steps to download drivers for an HP laser printer.
Make sure your printer is on before beginning. Log on to the Hewlett-Packard Web site (see Resources below).
Search for “downloading printer drivers” on the HP site. Look through the results, and select the one that corresponds to your printer and computer
Download the program that is appropriate. After the download is complete, install the application.
Use the Installation Wizard or install the new driver manually using the “Settings” and “Printers and Other Hardware” settings..
Follow these steps to download drivers for an HP laser printer.
Make sure your printer is on before beginning. Log on to the Hewlett-Packard Web site (see Resources below).
Search for “downloading printer drivers” on the HP site. Look through the results, and select the one that corresponds to your printer and computer
Download the program that is appropriate. After the download is complete, install the application.
Use the Installation Wizard or install the new driver manually using the “Settings” and “Printers and Other Hardware” settings..
When you try to print to a Compaq 1400P printer, you may receive an error message that is similar to:
spoolsv.exe has caused and error and must be closed. We apologize for the inconvenience.
This issue occurs because the Compaq driver for the 1400P printer is not completely compatible with Windows XP.
To resolve this issue go to Printer Support Services or download driver from Compaq site
More About This
As of May 8, 2002, the latest Compaq driver for the 1400P printer is version 1.0. This version corrects problems using the Compaq 1400P printer on Windows XP.
To obtain Compaq 1400P printer driver updates, visit the following Compaq Web site:
http://h18002.www1.hp.com/
For additional information about Compaq, visit the following Compaq Web site:
http://www.compaq.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For information about how to contact Compaq, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
Hardware and Software Third-Party Vendor Contact List, A-K
Hardware and Software Third-Party Vendor Contact List, L-P
Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
spoolsv.exe has caused and error and must be closed. We apologize for the inconvenience.
This issue occurs because the Compaq driver for the 1400P printer is not completely compatible with Windows XP.
To resolve this issue go to Printer Support Services or download driver from Compaq site
More About This
As of May 8, 2002, the latest Compaq driver for the 1400P printer is version 1.0. This version corrects problems using the Compaq 1400P printer on Windows XP.
To obtain Compaq 1400P printer driver updates, visit the following Compaq Web site:
http://h18002.www1.hp.com/
For additional information about Compaq, visit the following Compaq Web site:
http://www.compaq.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For information about how to contact Compaq, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
Hardware and Software Third-Party Vendor Contact List, A-K
Hardware and Software Third-Party Vendor Contact List, L-P
Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
This post describes how to use the Printing Troubleshooter that is included in Microsoft Windows XP Help and Support Center. This post also provides a list of online printer support services that may help you solve your printing problem.
The Printing Troubleshooter includes step-by-step instructions for troubleshooting the following printing problems in Windows XP:
? You cannot install a local printer.
? Your photo printout quality is poor.
? Your document does not print at all.
? Some of the features that came with your printer do not work.
? Printed text or graphics is incomplete.
? Fonts are missing or do not look the same as they do on the screen.
? Printing is unusually slow.
? You cannot print from an MS-DOS-based program or from the MS-DOS command prompt.
? You receive the following error message:
The printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4.0 or Windows 2000 kernel-mode drivers.
How to start the Printing Troubleshooter
1. Click Start , and then click Help and Support.
2. Under Pick a Help Topic, click Fixing a problem.
3. In the left pane, click Printing problems.
4. In the right pane, click Printing Troubleshooter .
How to use the Printing Troubleshooter
1. Click the option that describes the problem that is occurring, and then click Next .
2. Repeat step 1 until your problem is resolved or you have reached the end of the troubleshooting path. Note that you can click Back at any time to repeat the last step, or click Start Over to start the Printing Troubleshooter again.
The Printing Troubleshooter includes step-by-step instructions for troubleshooting the following printing problems in Windows XP:
? You cannot install a local printer.
? Your photo printout quality is poor.
? Your document does not print at all.
? Some of the features that came with your printer do not work.
? Printed text or graphics is incomplete.
? Fonts are missing or do not look the same as they do on the screen.
? Printing is unusually slow.
? You cannot print from an MS-DOS-based program or from the MS-DOS command prompt.
? You receive the following error message:
The printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4.0 or Windows 2000 kernel-mode drivers.
How to start the Printing Troubleshooter
1. Click Start , and then click Help and Support.
2. Under Pick a Help Topic, click Fixing a problem.
3. In the left pane, click Printing problems.
4. In the right pane, click Printing Troubleshooter .
How to use the Printing Troubleshooter
1. Click the option that describes the problem that is occurring, and then click Next .
2. Repeat step 1 until your problem is resolved or you have reached the end of the troubleshooting path. Note that you can click Back at any time to repeat the last step, or click Start Over to start the Printing Troubleshooter again.
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