Computer Printer Repair

Fix Printer Problems

How to troubleshoot Error .error 0x0000000d windows cannot connect to the printer

In Computer Printer Repair Blog today I am going to discuss about Printer support important topic, Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d). And contain steps to troubleshoot these problems. To resolve this problem, modify the value of the Previous Names registry entry on the print server so that it contains valid data. To do this, follow these steps:
1. Click Start
, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\
3. On the File menu, click Export.
4. In the File name box, type printerName, and then click Save.
5. Right-click printerName.reg, and then click Edit.
6. Locate the sentence which starts with the "Previous Names" string, and then replace the sentence with the following text:
"Previous Names"=hex(7):00,00
7. On the File menu, click Save.
8. Exit Notepad.
9. Right-click the file that you saved in step 7, click Merge, and then click OK.
10. Restart the Print Spooler service. To do this, follow these steps:
a. Click Start
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, type services.msc in the Start Search box, and then click services.msc in the Programs list.
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If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
b. Right-click Print Spooler, and then click Stop.
c. Right-click Print Spooler, and then click Start.
These steps provide positive steps to troubleshoot your problems. For more information you can use Microsoft Knowledge Base Articles

1 comment:

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