Computer Printer Repair

Fix Printer Problems

HP Wireless Printer Goes Offline

Problem :

HP Wireless Printer Offline

I recently purchased an HP Laserjet Pro CP 1025nw wireless printer. If I turn off the printer it is offline when I turn it back on. I left it on all night and it was offline this morning. The only way to resurrect it is to uninstall and install the program. When I attempt to download solutions, all I get is to uninstall the program - back to square one. Has anyone else encountered this problem and discovered a fix?

Solution :

Let's set a static IP address for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can change the DHCP range of the router using its internal settings page.
- Use for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.

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