Computer Printer Repair

Problem :

I am trying to install an HP laserjet 1320 printer connected to a Windows XP Pro 32 bit machine. Windows 7 goes out and tries to find the approriate drivers but reports that a suiable driver could not be found. The printer installs fine when connected to the Windows 7 machine via USB port. Downloaded and unzipeed the Universal print driver HP's site says is the correct driver - no luck. Tried installing using the share name - same error message.


Solution :


Before installing the driver, is suggest you open Control Panel\All Control Panel Items\Programs and Features and delete the printer driver that is already installed.

Then, please install the downloaded driver. Most printer driver installation program will prompt that if you would like to install a local printer or a network shard printer. Then select the correct option and finish the installation.

If the driver installation program does not help in this, follow the steps below to add a shard printer.

1. Click Start, click Control Panel and double click Devices and Printers.
2. Click Add a Printer.
3. Select "Add a local printer".
4. Select "Create a new port". Choose "Local Port" as the type of the port.
5. In the box "Enter a port name", type the address as the following format.

\\[IP address of the host computer]\[The Share Name of the printer]

Then click Next.

6. Follow the instruction to finish the installation. During installing, choose the correct driver in the driver list.