Computer Printer Repair

Problem :

HP C4500 installs but will not print , print job shows up in queue and then disappears with no errors but does not print. I can ping the printer etc but no print out ?


Solution :
Usually, this kind of issue may occur if the printer driver is not fully compatible with Windows 7. To solve the issue, we may use the following procedure.

1. In Windows 7, open Devices and Printers in Control Panel, delete the existing HP C4500 printer.
2. Locate the Windows 7 driver for HP C4500 printer from the HP site. (If you cannot locate it, please contact HP Support and get it)

http://www.hp.com/#Support

3. Reinstall the HP C4500 printer with the WIN 7 driver.