This post provides information on how to use HP installation disc which came with the printer/scanner to uninstall the device completely.It describe step by step printer support tips to uninstall HP printer.
To do this, follow the steps below:
Put CD in CD drive.
Explore the CD.
Go to a folder of Util.
In Util there is a folder CCC. In CCC folder you will find 4 uninstallers.
uninstaller_L1.bat
uninstaller_L2.bat
uninstaller_L3.bat
uninstaller_L4.bat
Run all of them in the same order, after every step reboot the computer.
After that Open registry through regedit.Take back-up of it.
Browse to - My Computer\HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Enum\USB, My Computer\HKEY_LOCAL_MACHINE\SYSTEM\Control Set001\Enum\USB, and other Control Sets as well.
Search of any entry by the name of Vid_0000&Pid_0000.
If this entry if found delete it.
Search for any other entry which starts with Vid_03f0&Pid_xxxx (Vid Stands for Vendor ID and Pid stand for Product ID, and every HP USB product has a Vid starting with Vid_03f0.)
If any Vid_03f0&Pid_xxxx if found click on (+) sign next to it and inside it there will be some folders. Click on each folder and check for the entry (DeviceDesc) in right pane.
If any entry(s) is/are found corresponding to the AIO which is being uninstalled then delete the entire Vid_03f0&Pidxxxx entry.
Exit registry and reboot computer.
Reinstall the software with the CD in normal mode.
Showing posts with label printer support services. Show all posts
Showing posts with label printer support services. Show all posts
This post describe the troubleshooting steps about error message Scanner could not be enabled while working with scanner .
Follow the steps below:
Unplug the USB cable.
Turn the printer power off and then unplug the power cable.
Shut down the computer.
Reseat the USB cable and plug the power cable directly to a wall outlet.
Power the printer on.
Restart the computer and attempt to scan.
If you are still unable to scan, try the next set of instructions ('Download the clean utility for your printer') below.
Download the clean utility for your printer:
Click the following link to our Drivers & Downloads center. You should see a list of the files that you can download for your printer. An operating system is associated with each file.
Look at the file description next to your operating system. Make sure the clean utility for your printer is mentioned. (The file name should have the word clean in it.)
Click on the file name. The download process will begin.
Download the file to your desktop or to a folder where you will be able to find it later.
Once the download process is complete, close all the open windows and follow the instructions below to launch the Scan and Copy Control Program.
Launch the Scan and Copy Control Program:
Unplug the power cable from the printer.
Leave it unplugged for one minute and then plug it back in.
At this point you will need to reboot the PC.
If you receive a Hardware Plug-N-Play message, uninstall the printer driver and then run the clean utility that you downloaded.
Reboot the computer again and reinstall the driver following the installation directions in the manual.
If you receive an ArtCopy55 error message when trying to scan, right-click the Scan and Copy Control Program icon in the SYSTRAY and click Exit.
Do a search for the file artcopy55.jac and delete it.
Launch the Scan and Copy Control Program and attempt to scan a document again.
More Related Tips
Solving Print Spooler Problems
HP DeskJet Printer Driver Support
printer support
NEC P8000 Printer Repair Services
Follow the steps below:
Unplug the USB cable.
Turn the printer power off and then unplug the power cable.
Shut down the computer.
Reseat the USB cable and plug the power cable directly to a wall outlet.
Power the printer on.
Restart the computer and attempt to scan.
If you are still unable to scan, try the next set of instructions ('Download the clean utility for your printer') below.
Download the clean utility for your printer:
Click the following link to our Drivers & Downloads center. You should see a list of the files that you can download for your printer. An operating system is associated with each file.
Look at the file description next to your operating system. Make sure the clean utility for your printer is mentioned. (The file name should have the word clean in it.)
Click on the file name. The download process will begin.
Download the file to your desktop or to a folder where you will be able to find it later.
Once the download process is complete, close all the open windows and follow the instructions below to launch the Scan and Copy Control Program.
Launch the Scan and Copy Control Program:
Unplug the power cable from the printer.
Leave it unplugged for one minute and then plug it back in.
At this point you will need to reboot the PC.
If you receive a Hardware Plug-N-Play message, uninstall the printer driver and then run the clean utility that you downloaded.
Reboot the computer again and reinstall the driver following the installation directions in the manual.
If you receive an ArtCopy55 error message when trying to scan, right-click the Scan and Copy Control Program icon in the SYSTRAY and click Exit.
Do a search for the file artcopy55.jac and delete it.
Launch the Scan and Copy Control Program and attempt to scan a document again.
More Related Tips
Solving Print Spooler Problems
HP DeskJet Printer Driver Support
printer support
NEC P8000 Printer Repair Services
This post provide printer support for Updating Your HP, Canon and Lexmark Printer Drivers For Windows 98. For all the marketing strategies Microsoft is making to promote the latest version of its operating system, Windows Vista, there are just some people who would not budge. These people would rather continue using the old versions of the system, and there are even some out there who are still using Windows 98.
Windows 98 is still good to use, despite the technology upgrades we have seen since it was first launched ten years ago. It earned its popularity for being a stable operating system, preferred even over its successor, the Windows Millennium Edition. Nonetheless, for some of the new printers these days to be able to run on the Windows 98 system, the appropriate printer drivers are needed.
If you are still running your computer on Windows 98 but are using new printer models released by HP, Canon or Lexmark Printer, how do you find these appropriate printer drivers?
• Go to the official website of the printer. The first source that you should go to in order to find the printer drivers that you would need in order to use your printer on a Windows 98 system is the official website of the company that manufactured the printer.
• Find the driver on the Microsoft website. Microsoft officially cut its support for the Windows 98 operating system in 2006, but it may still be possible to find appropriate device drivers there if you comb their website thoroughly. You can try to find the printer driver that you need there even if the Windows 98 support is officially over.
• Try popular downloads websites. If the printer driver that you need is not available at the official website of the printer manufacturer or from Microsoft, your next best bets are popular, named and reputable websites. Examples of these websites are download.com, a website under the banner of the CNet network, and pcworld.com.
These websites have downloads pages for utilities and drivers for various gadgets, including printer drivers. You can browse through the lists on these pages, or you can use their built-in search boxes.
• Search Google. If the three previous steps fail to yield the printer driver that you need for you to be able to run your new printer on your Windows 98 system, your last resort could be to search Google. There are many websites out there that have device drivers for various gadgets, including printer drivers and including obsolete drivers.
A word of caution on downloading from these obscure websites, however: before you download anything from these websites, make sure that your anti-virus software is updated. If possible, check out online forums for the veracity of the source website first. There are some source websites that are careless and unreliable in that they allow the downloading of malware and adware along with the printer driver that you need for your Windows 98 system.
Windows 98 is still good to use, despite the technology upgrades we have seen since it was first launched ten years ago. It earned its popularity for being a stable operating system, preferred even over its successor, the Windows Millennium Edition. Nonetheless, for some of the new printers these days to be able to run on the Windows 98 system, the appropriate printer drivers are needed.
If you are still running your computer on Windows 98 but are using new printer models released by HP, Canon or Lexmark Printer, how do you find these appropriate printer drivers?
• Go to the official website of the printer. The first source that you should go to in order to find the printer drivers that you would need in order to use your printer on a Windows 98 system is the official website of the company that manufactured the printer.
• Find the driver on the Microsoft website. Microsoft officially cut its support for the Windows 98 operating system in 2006, but it may still be possible to find appropriate device drivers there if you comb their website thoroughly. You can try to find the printer driver that you need there even if the Windows 98 support is officially over.
• Try popular downloads websites. If the printer driver that you need is not available at the official website of the printer manufacturer or from Microsoft, your next best bets are popular, named and reputable websites. Examples of these websites are download.com, a website under the banner of the CNet network, and pcworld.com.
These websites have downloads pages for utilities and drivers for various gadgets, including printer drivers. You can browse through the lists on these pages, or you can use their built-in search boxes.
• Search Google. If the three previous steps fail to yield the printer driver that you need for you to be able to run your new printer on your Windows 98 system, your last resort could be to search Google. There are many websites out there that have device drivers for various gadgets, including printer drivers and including obsolete drivers.
A word of caution on downloading from these obscure websites, however: before you download anything from these websites, make sure that your anti-virus software is updated. If possible, check out online forums for the veracity of the source website first. There are some source websites that are careless and unreliable in that they allow the downloading of malware and adware along with the printer driver that you need for your Windows 98 system.
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